Booking and Cancellation Policy

Booking your treatment:

When booking your treatment with Total Perfection Beauty you will be asked to pay up front for your pamper. This is to reduce the risk of wasted appointments that other clients could of had. If you are booking the Skin needling and Meso Therapy treatments you will only have to pay a fraction of the cost of the treatment to secure your appointment and the balance will be due when you arrive in salon.

Cancellation Policy: 

The Cancellation Policy of the salon is as follows:

We understand that life can happen and sometimes you have no other choice but to cancel your appointment .

However, the salon has to have a cancellation policy in place to prevent appointment slots being wasted.

This is because a missed appointment actually cost the salon double the price of your treatment.

This is because the salon has lost income from your appointment and then we have also lost the chance of someone else having this appointment slot as it was already booked out.

The decision to charge for missed appointments has’t been taken lightly but we feel it is necessary to prevent missed or last minute wasted appointments.

Charges for cancellations/ re arrangement of Appointments are as follows;

72 hours before your appointment: NO CHARGE

48 hours before your appointment : 50% of your appointment cost

24 hours before your appointment : 100% of your appointment cost

No show to appointment: 100% of your appointment cost

If you have purchased one of the amazing courses on offer in salon here are the cancellation/ re arrangement charges:

72 hours before your appointment: NO TREATMENT WILL BE DEDUCTED

48 hours before your appointment~: NO TREATMENT WILL BE DEDUCTED

24 hours before your appointment: 1 of your treatments in your course will be deducted to cover your cancelled/ missed appointment.

The salon must be contacted via either phone, email or message to the salon mobile so that Sarah can help you re arrange your appointment as soon as possible so that we can re advertise your slot.

THE CANCELLATION POLICY APPLIES TO ALL CLIENTS NO EXCEPTIONS WILL BE MADE.

I would like to thank you for your support of the salon and hope that you understand the reasons behind the cancellation policy.

This policy is non negotiable and will be enforced by the salon to every client.